Privacy Policy
Last updated: 21 October 2026
LoveMaxe (“LoveMaxe”, “we”, “us”) operates the LoveMaxe mobile dating application and the website at lovemaxe.app. This policy explains what personal information we collect, how we use it, and the choices you have. By creating an account you agree to this policy.
Who can use LoveMaxe
LoveMaxe is for adults aged 18 and over. We do not knowingly collect information from anyone under 18. If we learn that an account belongs to a minor, we remove it.
Information we collect
- Account information you give us when you register: your name, email address, date of birth, gender, photos, and profile details such as your bio, interests, and location.
- Usage information: matches, messages you send through the app, and in-app activity needed to run the service.
- Payment information: when you buy a premium plan we process the payment through our payment providers (mobile money and card). We store a record of the transaction and your subscription status, but we do not store full card numbers.
- Device information: basic technical data such as device type and app version, used to keep the app working and secure.
How we use your information
- To create and operate your account and show you potential matches.
- To process payments and manage your subscription.
- To send you transactional email — password-reset codes, subscription renewal reminders, and payment receipts. We do not send marketing email, and we do not sell or rent your email address.
- To keep LoveMaxe safe, prevent fraud and abuse, and comply with the law.
How we share information
Your public profile (photos, name, age, bio, interests) is visible to other LoveMaxe users as part of the service. We share data with service providers who help us operate — for example our payment processors and our email-delivery provider — only to the extent needed to provide the service. We do not sell your personal information.
Data retention
We keep your information while your account is active. When you delete your account we remove your profile and personal data, except where we must keep limited records (for example transaction records) to meet legal obligations.
Your choices and rights
- You can edit or delete your profile information at any time in the app.
- You can delete your account, which removes your personal data as described above.
- You can contact us to ask what data we hold about you or to request its deletion.
Security
We use reasonable technical and organisational measures to protect your information. No service can be completely secure, but we work to keep your data safe.
Changes to this policy
We may update this policy from time to time. We will update the date at the top and, for significant changes, notify you in the app.
Contact us
Questions about your privacy? Email [email protected].